I am Elle Carey
Virtual Assistant
Secretarial Support and Administration Services
Detail-oriented Administrator with 5+ years of experience in the finance industry.
I am a personable and detail-oriented Administrator with a 5 year background in finance and related positions. I am proficient in use of various CRM systems and successful at meeting goals through effective attention to detail and proactive client service. I am also focused with demonstrated teamwork and problem solving skills and I excel at providing first-rate client service in fast-paced environments. In addition, I facilitate effective coordination and communication with associates and leadership.
In my previous role as a Senior Associate at a larger bank, I excelled in training and supporting team members, fostering a culture of collaboration. With excellent coordination and communication skills, I prioritise tasks, meets deadlines, and utilise CRM systems efficiently. Most of my experience in Banks and Trust Companies have been linked to CDD regulations, onboarding and compliance related tasks for example I ran CDD checks/searches on prospect clients, reviewed client due diligence (CDD) for existing clients changing control, ownership or benefit and I assisted with the risk rating of clients.
My expertise extends to administrative support as well. My previous work experience showcases my organisation and customer service skills. With a commitment to efficiency and productivity, I excel in managing documents, scheduling meetings, and providing exceptional customer service.
With a strong foundation in finance, client service, and administrative support, I bring a valuable skill set to my current role as a virtual assistant. My attention to detail, problem-solving abilities, and commitment to client satisfaction make me a valuable asset in supporting businesses and streamlining operations.
My role at Virteffic is to provide administrative support. Since joining, I have been involved with:
- various projects;
- drafting articles;
- administration tasks; and
- website design and SEO
My key strengths are attention to detail, problem-solving abilities, and commitment to client satisfaction.
Elle Carey | Virtual Assistant at Virteffic Limited
Education and Previous Experience
- Web Design for Beginners: Real World Coding in HTML & CSS (Present)
- Google Certificate in Foundations: Data, Data, Everywhere (February 2023)
- Level 3 OCR Extended Diploma in Business Studies (July 2018)
- Teaching English as a Foreign Language (February 2018)
- Level 2 Certificate in Business Studies (July 2017)
- RBC – Senior Officer and Senior Associate (Nov 2019 – May 2023)
- HSBC – Administration Assistant (Apr 2019 ‐ Nov 2019)
- PraxisIFM – Operations Team Member (Jul 2018 ‐ Oct 2018)
- EFG Wealth Solutions Limited – Compliance Assistant (During College Studies)
Trained and supported new team members, maintaining a culture of collaboration.
Client due diligence (CDD) reviews.
Risk rating prospect clients.
Onboarding/Client life cycle.
Improved client satisfaction by addressing inquiries effectively.
Established collaborative relationships with clients, fostering loyalty.
Prioritized tasks to meet tight deadlines and assisted others with project duties.
Used Microsoft tools for correspondence, spreadsheet editing, and presentations.
Learned new skills to improve efficiency and productivity.
Collaborated with team members to achieve target results.
Identified and provided solutions to issues and problems.
Utilized coordination and planning skills to meet deadlines.
Resolved problems, improved operations, and delivered exceptional service.
Offered friendly and efficient service to customers, exceeding goals through task prioritization and work ethic.
Prepared various written communications, reports, and documents.
Executed record filing system to improve document organization.
Managed phone systems, scheduled meetings, and appointments.
Updated spreadsheets and databases for data analysis and reporting.
Monitored office calendars for efficient planning and scheduling.
Sorted and distributed incoming mail and packages.
Maintained detailed records and notes for investigations and communication.
Entered appropriate data into record-keeping systems.
Adhered to legal requirements for enhanced recordkeeping.
Get in touch with us
We are always happy to catch up for a coffee (which may be by phone or video call), to discuss opportunities and collaborations.
Contact Details
If you have any questions, please contact us:
Virteffic Limited
Norowsa
La Vallee de St Pierre
St Lawrence
Jersey JE3 1EG
E: tess@virteffic.com or
M: +44 (0) 7797716461
Virteffic Limited
Virtual Assistants | Secretarial Support & Administration Services | Jersey, Channel Islands
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Virteffic Limited (“Virteffic“) is not regulated or licensed under the Financial Services (Jersey) Law 1998, as amended (the “Financial Services Law“). Accordingly, Virteffic does not provide any regulated services and does not carry on any regulated activities which would require us to be a “registered person” under and defined in the Financial Services Law. Where it is necessary for such a regulated activity is to be carried out, you will be required to use the services of a firm that is registered under the Financial Services Law, to provide such services. Virteffic may provide certain secretarial support and administration services as a virtual assistant, however, the services are of an administrative nature only and your appointed company secretary and/or the directors of your company have full responsibility to ensure the accuracy of the work that Virteffic does for you, to have the final sign-off and to check the work before it is released, published and/or executed.