Policies and Procedures
Which policies and procedures ("P&Ps") are required will depend on the type of business, what services are being provided, and the regulatory status of the business.A virtual assistant can assist your with some of the administrative tasks and research relating to the P&Ps. This will free up your internal team from tedious administrative work and increase their focus on facilitating compliance, developing regulatory strategy, and proactively planning for regulatory change.
Once you have identified which P&Ps your business require, you will need to identify who will prepare these.
Formulation
Virteffic can assist to reconcile your existing P&PS and to update or draft the new P&Ps in accordance with your requirement, gathering information, and conducting research. As part of the process, Virteffic can liaise with the appropriate stakeholders in your business, and circulate the draft P&Ps for review, and update the same following receipt of any comments.
Implementation
Virteffic can also assist to co-ordinate the required board meeting or committee meeting (once the P&Ps are in agreed, final form), and present these to the board or committee for their consideration before implementation.
The purpose of the P&Ps is to help ensure a high level of client service, ensuring that the regulatory requirements are adhered to and whilst simultaneously minimising the business risk.
A policy is a set of general guidelines that outlines how the business will tackle something. It should be a link between the vision, values, risk appetite and the day-to-day operations.
A procedure sets out the action plan for carrying out the policy, essentially a step-by-step instruction for how to complete a task. This is the final step in the policy, process and procedure implementation. A checklist can form a helpful step-by-step tool.
Projects
It can be difficult for employees who are already strained for capacity to manage projects on top of their day-to-day workload.
Virteffic can help with an ad-hoc project or with regular projects. Once you have engaged with Virteffic, you will have access to our diversified talent pool and receive services from the full team, who will manage the workload together as a collaborative team with support from their Virteffic team manager. Regular updates will be presented to you during the process.
Virteffic Limited can assist with projects, secretarial support and administration services. Simply put, we help businesses and charities by doing tasks they don’t know how to do, are too busy to do, don’t want to do, or that would be better outsourced. When you engage with us, you get instant access to our team, who collaborate remotely to assist your organisation. Read More
We will simply raise an invoice based on the agreed fee once the services have been performed, or raise monthly invoices for longer engagements. As a virtual assistant is not an employee, there will be no additional charges that would be payable if you hired an administrator, secretarial officer or personal assistant. Virteffic is transparent with its pricing and fees, and a detailed timesheet is always provided with the invoice.
It all starts with a call or a meeting for a free consultation. Virteffic take time to get to know you and the demands of your business so that we can find a solution to provide the support you need to do what you do best. After our consultation, Virteffic will summarise what we discussed and provide a detailed proposal of what services Virteffic will be able to offer together with fee estimate for your consideration. Once agreed, we will provide our service agreement. Our sevice agreement includes a mutual confidentiality clause. At your request, we can also enter into a Non-Disclosure Agreement.
Our Fees
The fees for our virtual assistant services varies. As has been noted, the role itself can vary greatly – and so the skill set and experience required. There are a few options available to choose from:
- Flexible: No need to commit to a specific package – simply “pay-as-you-go” on a standard hourly rate. You can request support from our team as and when you require assistance. This may be a couple of hours only as a one-off solution or regular support as and when needed. We offer a discount when a larger block of hours is booked.
- Fixed: A fixed fee package is available upon request.
The full terms and conditions will be provided with our fee proposal and subsequently confirmed in the service agreement.
How does it work?
Virteffic will simply raise an invoice based on the agreed fee once the services have been performed, or raise monthly invoices for longer engagements. As a virtual assistant is not an employee, there will be no additional charges that would be payable if you hired an administrator, secretarial officer or personal assistant. Virteffic is transparent with its pricing and fees, and a detailed time sheet is always provided with the invoice.
It all starts with a call or a meeting for a free consultation. Virteffic take time to get to know you and the demands of your business so that we can find a solution to provide the support you need to do what you do best. After our consultation, Virteffic will summarise what we discussed and provide a detailed proposal of what services Virteffic will be able to offer together with fee estimate for your consideration. Once agreed, we will provide our service agreement (or use yours if preferred). At your discretion, we can also enter into a Non-Disclosure Agreement.
There are a range of regulations and legislative provisions that a business must comply with. The P&Ps help ensure a high level of client service, ensuring that the regulatory requirements are adhered to and whilst simultaneously minimising the business risk.
Regulatory Mapping, CMP and P&Ps
There is a range of regulations and legislative provisions affecting Jersey, that a business must comply with. Regulatory mapping, compliance monitoring, and implementation of policies and procedures are important to reduce regulatory and reputational risk and to avoid fines for non-compliance. Policies and Procedures The purpose of policies and...
Read MorePolicies and Procedures
There are a range of regulations and legislative provisions affecting Jersey, that a business must comply with. The purpose of policies and procedures is to help ensure a high level of client service, ensuring that the regulatory requirements are adhered to and whilst simultaneously minimizing the business risk.
Read MoreContact Details
If you have any questions, please contact us:
Virteffic Limited
Norowsa
La Vallee de St Pierre
St Lawrence
Jersey JE3 1EG
E: tess@virteffic.com or
M: +44 (0) 7797716461
Virteffic Limited
Virtual Assistants | Secretarial Support & Administration Services | Jersey, Channel Islands
About Tess Price (including CV and Bio)
Frequently asked questions (FAQ)
Our Team (including CVs and Bios)
Virteffic Limited (“Virteffic“) is not regulated or licensed under the Financial Services (Jersey) Law 1998, as amended (the “Financial Services Law“). Accordingly, Virteffic does not provide any regulated services and does not carry on any regulated activities which would require us to be a “registered person” under and defined in the Financial Services Law. Where it is necessary for such a regulated activity is to be carried out, you will be required to use the services of a firm that is registered under the Financial Services Law, to provide such services. Virteffic may provide certain secretarial support and administration services as a virtual assistant, however, the services are of an administrative nature only and your appointed company secretary and/or the directors of your company have full responsibility to ensure the accuracy of the work that Virteffic does for you, to have the final sign-off and to check the work before it is released, published and/or executed.