Virtual Assistant Role

Virteffic is a dynamic team of virtual assistants, chartered secretaries, and governance professionals offering a wide range of administrative, secretarial, and minute-taking services to clients in Jersey, Guernsey, the UK, and the Cayman Islands. We pride ourselves on delivering high-quality, efficient, and tailored support to our clients while offering a flexible and supportive working environment.

Your Role

As a Virtual Assistant at Virteffic, you will be responsible for supporting both internal administrative tasks and client services. This role offers an excellent opportunity to develop skills in bookkeeping, marketing, and corporate governance while working in a dynamic, flexible, and remote environment. Key responsibilities include:

• Inbox Management: Monitor and manage both internal and client email inboxes, ensuring timely responses and proper prioritisation of tasks.
• Administrative Support: Provide administrative support, including document formatting, scheduling, database management, membership administration, event organisation, and meeting coordination.
• Bookkeeping & Accounts: Assist with invoicing and bookkeeping tasks using Quickbooks and Xero, ensuring accurate transaction processing and responding to client queries.
• File & Document Organisation: Manage and organise internal files and client records, ensuring secure and efficient document storage and retrieval.
• Marketing Support: Assist with content scheduling, social media updates, and managing general marketing platforms.
• Client Engagement: Foster strong communication and relationships with clients to ensure their needs are met and expectations exceeded.
• Ad-hoc Support: Provide additional support as required to ensure the smooth running of internal and client-facing operations.

This role will also provide the opportunity to gain experience in other aspects of administration and governance, supporting both internal tasks and client operations.

About You

You are a highly organised and proactive individual who thrives in a flexible, remote work environment. You possess the following key qualities:

• Organisation Skills: You are highly organised, with the ability to juggle multiple tasks in a fast-paced environment.
• Attention to Detail: You take pride in delivering high-quality, accurate work with a focus on details.
• Communication Skills: You communicate clearly and professionally, both verbally and in writing.
• Proactive: You’re a self-starter who can work independently and take initiative when needed.
• Team Player: You work collaboratively, are comfortable adapting to changing priorities, and thrive in a flexible work environment.

Skills and Experience

To succeed in this role, you should have:

Technical Skills:

• Proficiency in administrative tools like Microsoft Office Suite.
• Familiarity with Quickbooks and Xero, or a willingness to learn.
• Comfort with social media platforms and basic marketing tools.

Soft Skills:

• Strong communication skills, both verbal and written.
• Excellent organisational skills and attention to detail.
• A proactive, problem-solving mindset with a can-do attitude.