• ICSA Professional – Associate’s Degree (Professional Level), Jersey (2009 – 2014)
• Mälardalen University – Bachelor Soc. Sc. Economics,  Västerås Sweden (2002 – 2006)
• Mälardalen University – Bachelor Soc. Sc. Business Administration, Västerås Sweden (2002 – 2006)
• Several courses in Analytical Finance, Financial Mathematics & Statistics including; Introduction to Financial
  Mathematics, Calculus I, Calculus II, Linear Algebra, Numerical Methods with MATLAB,
  Probability Theory and Statistical Inference
• Master thesis in Marketing
• Core Management Programme (2018)
• Advanced Leadership Programme, Harleem Netherlands (2017)

Virteffic Limited – Founder, Managing Director, Company Secretary (Aug 2020 – present) 

Virteffic was set up by myself in 2020, and I am running the business as a managing director, company secretary, and one of the senior virtual assistants that provide the requested services. As part of the process, I prepared all the incorporation documents, obtained the required licenses, and D&O insurance and opened the bank account. In addition, I set up and designed this website, and I also designed the company logo and all marketing material. Following the growth of the business, I have also handled the recruitment, and hiring process, GST registration, payroll, and filing of statutory returns. I have prepared our internal policies, procedures and template documents to give the team the tools they need to operate efficiently. Since the launch, Virteffic has onboarded a number of clients, and the services that have been provided by me (Tess) include:

• drafting minutes for a variety of boards and committees (most frequent service used by the majority of the clients);
• summarise action points from meetings;
• assisted on governance projects;
• drafted terms of reference documents for committees;
• map the AML/CFT legislation, the TCB code and Companies (Jersey) Law 1991, together with gap analysis of policies and procedures;
• reviewed policies and procedures and provide feedback;
• formed part of the internal co-sec team for various regulated firms in Jersey;
• correspondence, acting as the first point of contact for the client;
• prepared board packs, agendas, attendance registers, conflict registers and other documents for the board;
• convened meetings and drafted chair notes;
• data entry projects;
• IT support and assistance with technical queries regarding various systems; and
• design book covers, design social media posts, and marketing material.

Maples Group – Vice President (Dec 2018 – Jul 2020) 

A small team of 3, including myself, established the Maples fiduciary office in Jersey for this leading global fiduciary service provider. I provided customised fiduciary services to meet the diverse and sophisticated needs of the structured finance, private equity, fund, and corporate clients.  Being part of such a small team, my role was most varied. For example, I had a PQ and acted as director, I was the key relationship manager and also worked to raise the profile of Maples through participation in various events in Jersey and internationally. By contrast, I also ordered stationery, paid invoices, and handled data entry and statutory filings, as well as:

• drafted the policies and procedures, step by step checklists, and template forms;
• drafted template minutes and written resolutions;
• acting on the board for the Maples entities as well as the client entities;
• acting as an authorised signatory;
• incorporated the Maples subsidiary entities and obtained the required regulatory licenses;
• preparing notice and board packs for board meetings, collection of agenda items and following up on action points;
• attended board meetings for the Maples entities as well as the client entities in the capacity as company secretary and also as a director;
• drafted notices, agendas, board meeting packs, and minutes for the meetings;
• acted as a relationship manager to the majority of the clients;
• ensured statutory requirements were met by Maples as a regulated entity;
• drafted correspondence, formation documents, reports and guidance notes;
• co-ordination with the accounts preparation function and liaising with the external auditors;
• interviewed for new roles on the team; and
• attended networking and marketing events.

Intertrust (formerly known as Elian and Ogier) – Manager (Feb 2014 – Nov  2018) 

I was the manager of a team that ranged in size from 4 to 10 during this period. The team portfolio included a large family office structure as well as individual HNW clients. The entities included companies in different jurisdictions and a variety of trusts and private trust companies. The team consisted mainly of junior staff members so the role demanded a high level of attention to detail. It also required me to be a technical expert on complex client structures within the company and trust environment. My work included:

• direct communication and meetings with clients as well as third-party service providers;
• ensured statutory requirements were complied with;
• maintaining companies in good standing in their respective jurisdictions;
• incorporation of companies, establishment of trusts, and formation of various entities;
• arranged that client records were clearly and accurately updated;
• renewal of regulatory registrations and filings of statutory returns;
• reviewed, signed, and released payments as an authorised signatory;
• coordinated and attended meetings;
• drafted or reviewed minutes and written resolutions;
• monitoring implementation of board resolutions;
• complete bank account opening documents and associated documents;
• arrange for documents to be notarised and legalised;
• reviewed timelines raised invoices, prepared fee proposals, debt collection;
• ensured that internal team management information was completed on a timely basis;
• supported and guided team members through mentoring and supervision; and
• interviewed for vacancies on the team as well as for the overall department.

RBC Wealth Management – Senior Client Relationship Officer (Jun 2012 – Jan 2014) 

The role involved day to day administration of my own portfolio consisting of different types of trusts and companies. Furthermore, it involved communication and meetings with clients, primarily from Europe and Middle East. The administration duties included:

• direct client contact and communication, primarily by phone and emails;
• ensuring statutory requirements were complied with;
• bookkeeping, review of financial accounts and statements;
• completed forms for bank account openings;
• completing annual reviews;
• preparation of meetings packs and follow up on action points from meetings; and
• payroll and salary administration.

HSBC Private Bank – Senior Trust Administrator (Apr 2007 – Nov 2011) 

In this role, I was working on the Middle Eastern section with day to day administration of a portfolio of trust and companies. The work included drafting of minutes, bookkeeping, communication with clients and service providers. During this time I was also as member of the Social Committee and a member of the Womens Development Association.

• drafting agendas, notices, minutes and resolutions;
• assist with governance projects;
• drafting terms of references for various committees;
• organising board meetings as well as attending the meetings in capacity as director and/or company secretary;
• supported businesses with their board effectiveness reviews;
• drafting policies and procedures, checklists, forms and template documents;
• preparing board packs and board reporting;
• map local legislation, including the AML/CFT Handbook and the TCB Code and undertake gap analysis of policies and procedures; 
• map legislation and various governance codes (Jersey and others) against governance framework and board procedures;
• drafting terms of references for various committees; 
• opening of bank accounts where the accounts have been with several different banks in Jersey and worldwide;
• incorporating companies, established trusts and forming partnerships;
• leading projects (independently or as a project manager / team leader);
• ensuring that statutory requirements are complied with;
• attending marketing and business development events and meetings;
• review of financial accounts & statements, assist with the bookkeeping and record keeping;
• provide training and presentations in relation to drafting minutes;
• training and mentoring junior staff, review of team workflows seeing that work is carried out in an orderly and timely fashion;
• correspondence by email, letter, telephone and video conference such as Ms Teams; and
• maintaining clients’ records accurately.

• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and also experience with Google Docs.
• Highly organised and able to multitask and work well with fast-paced directions and instructions and no issues with a large workload.
• Strong ability to communicate via email, phone, instant messenger, video conference such as Zoom, Microsoft Teams or Skype.
• Able to manage time effectively and efficiently.
• Excellent verbal and written communication skills.
• Strong customer service and presentation skills.
• Flexible and able to work late evenings, weekends, extended hours, and holidays as needed.
• Bilingual and fluent in English and Swedish.