Leadership through values
Leadership is often associated with responsibility, resilience, and results. Over the past five years of building Virteffic, I have come to see leadership as something much more human. It is about trust, clarity, and creating the conditions for others to thrive.
When I launched Virteffic in 2020, I was guided by experience, ambition, and the desire to lead in a new way. Five years later, Virteffic has grown from a one-woman start-up into a trusted multi-island governance leader with a talented team supporting boards across Jersey and Guernsey. Alongside this growth, I have learned more through experience than any business book could ever offer.
Here are five lessons that have shaped my leadership, each inspired by one of the core values at the heart of Virteffic.
Efficiency: clear, timely and reliable governance support
Efficiency is not about rushing work or cutting corners. It is about clarity, focus, and consistency.
At Virteffic, we pride ourselves on providing governance support that is clear, timely, and reliable. For me as a leader, efficiency means creating systems and communication channels that empower the team to deliver high-quality results without unnecessary barriers. When processes are straightforward and expectations are transparent, clients gain confidence that their needs will always be met with precision and care.
Confidentiality: trust is built quietly
In governance, confidentiality is a foundation stone. I have also learned that discretion in leadership builds the deepest trust.
At Virteffic, we protect sensitive information with care and professionalism. Beyond the technical, confidentiality is about respect. Being consistent, discreet, and reliable in every interaction creates confidence. When people know their ideas and concerns will be handled with integrity, they feel safe to share openly. For clients, this quiet trust is what strengthens long-term relationships.
Flexibility: tailored services to fit each client
Flexibility has been a defining principle of Virteffic from the start. I believed professionals should not have to choose between balance and meaningful work, and I carry that belief into how we serve our clients.
Every board and organisation is different, so flexibility means tailoring our services to fit the unique needs of each client. From minute-taking to broader governance support, we adapt to meeting styles, schedules, and requirements. This approach not only empowers our team but also ensures clients receive solutions that genuinely fit their circumstances.
Diligence: accurate minutes and records every time
Diligence is about attention to detail, discipline, and respect for the work. At Virteffic, diligence means delivering accurate minutes and records every time.
High-quality governance relies on precision. A single missed detail can have significant consequences. That is why we place such emphasis on diligence. It reflects respect for our clients and for the responsibilities they carry. As a leader, I see how this culture of care spreads when you lead by example. Diligence is not just a value, it is a daily practice.
Knowledge: deep expertise and shared experience
Leadership is not about having all the answers. It is about staying curious, learning continuously, and sharing knowledge.
At Virteffic, we combine deep technical expertise with practical experience, and we believe knowledge should be shared, not hoarded. We keep up with industry changes, regulatory updates, and best practice developments, but we also learn from each other and from our clients. This flow of knowledge strengthens our team and ensures our clients benefit from a wealth of insight and experience.
Leading through values
The past five years have been full of change, challenge, and opportunity. The one thing that has remained constant is the strength of our values.
Leadership does not need to be loud or rigid. It can be steady, thoughtful, and values-led. At Virteffic, our values of efficiency, confidentiality, flexibility, diligence, and knowledge guide everything we do, helping us deliver trusted governance services across islands and industries.
What about you?
Which value drives you the most in your leadership? I would love to hear your thoughts.
I am Tess Price
As the heart and soul behind Virteffic Limited, I’ve carved a niche in the Channel Islands’ business landscape and reshaped the traditional work environment. I have dedicated my career to providing exceptional secretarial support and corporate governance services. Over the years, I have cultivated a reputation for delivering meticulous minute-taking, comprehensive board support, and effective governance solutions. My journey has been shaped by a commitment to hard work, integrity, attention to detail, and a deep understanding of the unique challenges businesses face.
Beyond the boardroom, I am a firm believer in continuous learning and an advocate for the well-being and growth of team members, fostering a culture of collaboration and innovation. This culture of continuous improvement ensures that we remain at the forefront of our industry, providing our clients with the most efficient and effective solutions.
Through “Tess Thoughts,” I share insights and experiences that blend professionalism with a personal touch—whether exploring the nuances of effective minute-taking, the importance of strong corporate governance, or strategies for achieving a better work-life balance. My goal is to offer practical guidance that inspires and empowers others in their own professional journeys.
The Story behind Virteffic
Virteffic Limited, launched in 2020 with a clear vision—to create a flexible and sustainable work-life model that benefits both professionals and businesses. We specialise in providing high-quality secretarial and governance support, combining professionalism with a culture that values growth, independence, and innovation. Since our launch, we have made significant strides in promoting work-life balance, attracting top talent, and enhancing operational efficiency for our clients through tailored solutions.
In the Channel Islands, recruitment challenges and rising childcare costs often create barriers to workforce participation. Virteffic is helping to change this by redefining traditional ways of working. Our approach prioritises employee wellbeing, offering flexible opportunities that go beyond the constraints of conventional office hours. This model has attracted experienced professionals with regulatory expertise, particularly from the finance sector, adding significant value to our team.
The result is a positive and adaptable work environment that not only empowers our people but also delivers outstanding service to our clients. At Virteffic, we firmly believe that embracing diverse workstyles leads to higher morale, stronger collaboration, and greater success for everyone involved.
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Head over to the News & Insights page on our website, where we share the latest updates from the team and what’s happening behind the scenes at Virteffic. From business milestones to team highlights and personal reflections, it’s where you can stay connected with our journey. We hope that you will continue to follow our journey.
