Price: £699 + GST (up to 12 people) – presented face-to-face or electronically via MsTeams
Course Duration: 1 Hour and 30 minutes (customisable for in-house training sessions)
Target Audience: This course is designed for client servicing professionals working within regulated firms, including those in private client, corporate services, real estate, and employment benefit service teams, as well as trust and fiduciary professionals, wealth managers, and governance teams.
This practical, skills-focused session will equip attendees with the tools and confidence to draft clear, accurate, and compliant minutes—particularly for transactional matters and ad-hoc approvals. With a focus on good governance and regulatory expectations, the session explores how well-prepared minutes can support operational delivery, reduce risk, and demonstrate oversight.
Learning Objectives
By the end of this course, participants will be able to:
- Understand the legal, regulatory, and governance role of minutes in client structures.
- Recognise the difference between discussion, decision, and formal resolution.
- Prepare effective minutes for transactional approvals, including:
- Financial statements.
- Director and officer changes.
- Appointment of signatories.
- Capital calls and distributions.
- Acquisitions, disposals, and financing.
- Changes to business activity or structure.
- Use firm templates and internal frameworks to structure and review minutes.
- Apply best practice when reviewing statutory requirements and delegated authorities.
This course provides a structured, practical approach to minute-taking within regulated firms. It focuses on the types of approvals commonly recorded by client servicing teams and provides techniques for documenting them clearly and consistently.
Participants will explore how to tailor the level of detail, how to structure formal resolutions, and how to align records with both client and regulatory expectations. Practical exercises and examples are used throughout to reinforce key skills, with time for discussion and peer review. By the end of the session, attendees will be able to prepare professional, audit-ready minutes that support their firm’s governance and compliance standards.
Syllabus
Introduction
What are minutes
Why minutes matter
The role of the Company Secretary and minute-taker
Minute-taking in client servicing teams
Preparing for the Meeting
- Understanding the purpose and agenda
- Reviewing previous minutes
- Reviewing supporting documents
Reviewing against statutory requirements and internal policies
- Why the Review Process Matters
- Checking statutory and regulatory requirements
- Aligning with governance documents
- Policies and procedures
During the Meeting
- Finding a style that works for you
- Using recordings (if applicable)
Drafting the Minutes
- Capturing discussions, decisions, and actions
- Knowing the difference: discussion, decision, and resolution
- Drafting strong resolutions
- Tailoring your style for different meeting types
Practical Exercise
- Line-by-line review of example minutes
Conclusion
- Recap of key takeaways
- Q&A session
- Course evaluation and feedback
How Virteffic Can Support Your Training Needs
At Virteffic Limited, we offer bespoke, interactive training solutions tailored to the unique needs of company secretaries, governance teams, and board members. Whether you’re an individual looking to enhance your skills or a business aiming to upskill your team, we provide practical, hands-on training that delivers real value.Our courses cover key areas such as minute-taking mastery, corporate governance, and essential company secretarial skills. Led by Tess Price, an experienced industry professional with deep expertise across Jersey and Guernsey, our training sessions go beyond theory. They are designed to empower participants with actionable insights, practical knowledge, and the confidence to excel in their roles, making them highly effective in navigating today’s governance challenges.At Virteffic, we pride ourselves on creating engaging and flexible training experiences tailored to your goals. Whether delivered in-person or virtually, our sessions are interactive, insightful, and adaptable to your needs. Reach out to us today to discover how we can help you or your team thrive in the ever-changing world of corporate governance.What sets Virteffic apart?
At Virteffic, we understand that effective governance requires more than theory – it demands practical skills, tailored solutions, and real-world expertise. Our trainers are seasoned professionals with hands-on experience across industries, offering practical advice and solutions based on real-world scenarios. Participants gain actionable strategies and best practices they can apply immediately.
Our sessions are highly engaging, incorporating real scenario examples, exercises, and open discussions to ensure participants develop skills they can use from day one. We can tailor our programmes to your organisation’s specific needs, whether it’s introductory sessions for new board members, advanced governance workshops, or sector-specific training.
We offer virtual, in-person, and hybrid options to suit your schedule and location, delivering training across the Channel Islands, the UK, and beyond.
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