Administration work and data entry are a component of most businesses. These tasks often make up one big job function that you ultimately don’t have time for. Virteffic can assist you with mundane and repetitive tasks, and we can also assist with more technical administrative duties. Our services include :

• data entry;
• monthly reports;
• correspondence and emails;
• manage filing systems and update records;
• editing and proofreading;
• creation of presentations and reports;
• answer and direct phone calls;
• present excellent customer-service skills to customers and clients;
• billing and invoicing;
• create excel schedules (with formulas as needed);
• maintain financial records, reconcile bank statements and transactions (in Quickbooks or Xero);
• track and manage payments; and
• any other day-to-day administration tasks that can be dealt with remotely. 

Great businesses are that way because of great customer service. At Virteffic, we love working with people and enjoy helping business owners to engage with your customers via email, telephone or through your website or social media. 

All our Virtual Assistants have excellent communication skills. Some of the services Virteffic can offer are: 

• correspondence and emails;
• editing and proofreading;
• answer and direct phone calls; 
• replying to online enquiries and customer calls to be redirected;
  
• scheduling meetings;
• handling email and chat sales support; and
  
• to present excellent customer-service skills to customers and clients.

Graphic design is an excellent way to communicate your business and brand to your target audience. With good graphic design in your marketing strategy, you’ll increase your visibility and brand awareness. All our marketing material and social media (content and design) were created internally by Virteffic. 

Virteffic can assist with provision of the following services: 

• graphic design and layout of your website (including WordPress updates);
• social media graphics and design (using Canva or other software);
• create flyers and marketing materials;
• design and print business cards;
• create presentations; and
• create newsletter templates.  

Virteffic has a team with qualified chartered secretaries who can help with all aspects relating to meetings. We have experience to prepare the minutes for board meetings, committee meetings, shareholder meetings, trustee meetings, and so on. We will always prepare the minutes efficiently, professionally, and promptly, and with the utmost confidentiality. 

The services offered by Virteffic include:

• attend meetings and assist your company secretary¹ with drafting the minutes;
• prepare minutes from recordings;
• preparing notices and agendas;
• co-ordinate the meetings; 
• take notes or transcribe meetings;
• assist the Company Secretary in planning and maintaining the annual Board and Committee meetings calendars;
• plan, arrange and manage the logistical arrangements for the meetings (domestic, international and virtual);
• assist with the drafting of Board and Committee reports;
• manage the collating and distributing papers for the Board or Committee meetings; and
• summarise and circulate action points in accordance with an agreed timeline.

¹ Virteffic will not accept an appointment as the Company Secretary as Virteffic does not provide any regulated services, or activities which would require us to be a “registered person” under and as defined in the Financial Services (Jersey) 1998, as amended.

A packed inbox can prevent anyone from doing business. We can assist with organising your inbox, reply to incoming emails as well as managing your calendar and set up required appointments.  Virteffic can also assist in organising your financial records and reconciling your bank statements. Our services include: 

• organise your inbox;
• calendar management;
• bookings, itineraries and travel arrangements;
• appointment bookings and rescheduling;
• prepare and organise databases and reports;
• inventory; and
• maintain financial records, reconcile bank statements (in Quickbooks or Xero).

Regulatory changes occur frequently. Building an effective regulatory mapping process or regulatory change management, is part of a business’s compliance program and is the mechanism for being aware of regulatory changes. Tess has experience in drafting policies, procedures and checklists and she has also assisted with the review of the CMP in capacity as a board member and PQ holder. Virteffic can assist your compliance team to:

• draft policies, procedures (P&Ps) and checklists;
• review your current P&Ps;
• regulatory mapping; 
• reconcile your P&Ps against legislation and perform GAP analysis; and
• draft any updates to the board and the policies and procedures committee.

Our team is talented with Excel and Power Point. Whether you need to analyse your results, need a market analysis done on your competitors or an audit of your targeted customer basis, Virteffic can help. Our services includes research and we can also analyse the data. Finally we can assist to put together a report, article or presentation of the findings. 

The services offered by Virteffic includes:

• preparation and creation of PowerPoint presentations and materials;
• market research and/or research materials for presentations;
• customer research and marketing analysis; and
• draft reports or articles.

It can be difficult for employees who are already strained for capacity to manage projects on top of their day-to-day workload. Virteffic can help with an ad-hoc project or with regular projects. Once you have engaged with Virteffic, you will have access to our diversified talent pool and receive services from the full team, who will manage the workload together as a collaborative team with support from their Virteffic team manager. Regular updates will be presented to you during the process.

Need help to get organised in your busy everyday life. Perhaps it involves putting together travel itineraries, booking holidays, purchasing and wrapping gifts, finding a contractor, swapping utility provider, completing forms, organising your calendar. Tell us what you need and Virteffic can assist. 

Some of the services that Virteffic can offer includes:

• research travel, purchases, gifts, contractors etc.;
• managing your utilities; and
• bookings and reservations.

Online marketing is very important and Virteffic can assist with creating content. We can also handle all aspects of your social media marketing (“SMM“). Complementary to SMM, community management means engaging with the community (which includes potential or current customers). Virteffic can assist to respond to comments on your posts, reply to direct messages (“DMs“) and to answer queries regarding your products and services. 

The services offered by Virteffic include:

• social media management;
• write articles and other forms of content for Blogs and Websites;
• create visual content;
• search engine optimisation (“SEO“);
  
• content repurposing;
• graphic design and layout;
• content and keyword research;
• create a posting schedule;
• design, prepare and produce marketing material; and
• answering DMs and responding to comments.

Strategic planning is important to an organisation because it provides a sense of direction and outlines measurable goals. Virteffic can work together with your business and assist you to craft a strategic plan, with the aim for it to be well informed, well considered, well constructed and well implemented. Virteffic can also work together with you to raise the profile of governance and the key roles of your Directors and Secretary. The services includes:

• • • presentations or reports about governance, roles of directors and secretary, duties of directors etc;
    • writing articles or blog posts on the subject;
    • review and/or write policies and procedures;
    • draft documents to assist with board self-assessment;
    • budget reconciliation;
    • business plan creation;
    • market research;
    • project management;
    • SWOT analysis; and
    • review of corporate governance.