List of Services

Administration work and data entry are a component of most businesses. These tasks often make up one big job function that you ultimately don’t have time for. Virteffic can assist you with mundane and repetitive tasks, and we can also assist with more technical administrative duties. Our services include :

  • data entry;
  • monthly reports;
  • correspondence and emails;
  • manage filing systems and update records;
  • editing and proofreading;
  • creation of presentations and reports;
  • answer and direct phone calls;
  • present excellent customer-service skills to customers and clients;
  • billing and invoicing;
  • create excel schedules (with formulas as needed);
  • maintain financial records, reconcile bank statements and transactions (in Quickbooks or Xero);
  • track and manage payments; and
  • any other day-to-day administration tasks that can be dealt with remotely. 

Great businesses are that way because of great customer service. At Virteffic, we love working with people and enjoy helping business owners to engage with your customers via email, telephone or through your website or social media. 

All our Virtual Assistants have excellent communication skills. Some of the services Virteffic can offer are: 

  • correspondence and emails;
  • editing and proofreading;
  • answer and direct phone calls; 
  • replying to online enquiries and customer calls to be redirected;
  • scheduling meetings;
  • handling email and chat sales support; and
  • to present excellent customer-service skills to customers and clients.

Graphic design is an excellent way to communicate your business and brand to your target audience. With good graphic design in your marketing strategy, you’ll increase your visibility and brand awareness. All our marketing material and social media (content and design) were created internally by Virteffic. 

Virteffic can assist with provision of the following services: 

  • graphic design and layout of your website (including WordPress updates);
  • social media graphics and design (using Canva or other software);
  • create flyers and marketing materials;
  • design and print business cards;
  • create presentations; and
  • create newsletter templates.  

Virteffic has a team with qualified chartered secretaries who can help with all aspects relating to meetings. We have experience to prepare the minutes for board meetings, committee meetings, shareholder meetings, trustee meetings, and so on. We will always prepare the minutes efficiently, professionally, and promptly, and with the utmost confidentiality. 

The services offered by Virteffic include:

Virteffic will not accept an appointment as the Company Secretary as Virteffic does not provide any regulated services, or activities which would require us to be a “registered person” under and as defined in the Financial Services (Jersey) 1998, as amended.

A packed inbox can prevent anyone from doing business. We can assist with organising your inbox, reply to incoming emails as well as managing your calendar and set up required appointments.  Virteffic can also assist in organising your financial records and reconciling your bank statements. Our services include: 

  • organise your inbox;
  • calendar management;
  • bookings, itineraries and travel arrangements;
  • appointment bookings and rescheduling;
  • prepare and organise databases and reports;
  • inventory; and
  • maintain financial records, reconcile bank statements (in Quickbooks or Xero).

Regulatory changes occur frequently. Building an effective regulatory mapping process or regulatory change management, is part of a business’s compliance program and is the mechanism for being aware of regulatory changes. Tess has experience in drafting policies, procedures and checklists and she has also assisted with the review of the CMP in capacity as a board member and PQ holder. Virteffic can assist your compliance team to:

Our team is talented with Excel and Power Point. Whether you need to analyse your results, need a market analysis done on your competitors or an audit of your targeted customer basis, Virteffic can help. Our services includes research and we can also analyse the data. Finally we can assist to put together a report, article or presentation of the findings. 

The services offered by Virteffic includes:

It can be difficult for employees who are already strained for capacity to manage projects on top of their day-to-day workload. Virteffic can help with an ad-hoc project or with regular projects. Once you have engaged with Virteffic, you will have access to our diversified talent pool and receive services from the full team, who will manage the workload together as a collaborative team with support from their Virteffic team manager. Regular updates will be presented to you during the process.

Need help to get organised in your busy everyday life. Perhaps it involves putting together travel itineraries, booking holidays, purchasing and wrapping gifts, finding a contractor, swapping utility provider, completing forms, organising your calendar. Tell us what you need and Virteffic can assist. 

Some of the services that Virteffic can offer includes:

  • research travel, purchases, gifts, contractors etc.;
  • managing your utilities; and
  • bookings and reservations.

Online marketing is very important and Virteffic can assist with creating content. We can also handle all aspects of your social media marketing (“SMM“). Complementary to SMM, community management means engaging with the community (which includes potential or current customers). Virteffic can assist to respond to comments on your posts, reply to direct messages (“DMs“) and to answer queries regarding your products and services. 

The services offered by Virteffic include:

  • social media management;
  • write articles and other forms of content for Blogs and Websites;
  • create visual content;
  • search engine optimisation (“SEO“);
  • content repurposing;
  • graphic design and layout;
  • content and keyword research;
  • create a posting schedule;
  • design, prepare and produce marketing material; and
  • answering DMs and responding to comments.

Strategic planning is important to an organisation because it provides a sense of direction and outlines measurable goals. Virteffic can work together with your business and assist you to craft a strategic plan, with the aim for it to be well informed, well considered, well constructed and well implemented. Virteffic can also work together with you to raise the profile of governance and the key roles of your Directors and Secretary. The services includes:

      • presentations or reports about governance, roles of directors and secretary, duties of directors etc;
      • writing articles or blog posts on the subject;
      • review and/or write policies and procedures;
      • draft documents to assist with board self-assessment;
      • budget reconciliation;
      • business plan creation;
      • market research;
      • project management;
      • SWOT analysis; and
      • review of corporate governance.

Our Fees

The fees for our virtual assistant services varies. As has been noted, the role itself can vary greatly – and so the skill set and experience required. There are a few options available to choose from:

  • Flexible: No need to commit to a specific package – simply “pay-as-you-go” on a standard hourly rate. You will be able to request support from our team as and when you require assistance. This may be a couple of hours only as a one-off solution, or regular support as and when needed.
  • Fixed: A fixed fee package is available (minimum 20 hours per month for a period of at least 3 months to be carried out by the team ), which gives you a 20% discount compared to the flexible deal. Any additional hours worked that month will be charged at a standard hourly rate.
  • Specific: Our team will work collaboratively to provide the requested services under the standard Flexible and Fixed packages. You can opt to choose a specific virtual assistant who will be the sole service provider (at a premium rate).

The full terms and conditions will be provided with our fee proposal and subsequently confirmed in the service agreement.

How does it work? 

Virteffic will simply raise an invoice based on the agreed fee once the services have been performed, or raise monthly invoices for longer engagements. As a virtual assistant is not an employee, there will be no additional charges that would be payable if you hired an administrator, secretarial officer or personal assistant. Virteffic is transparent with its pricing and fees, and a detailed time sheet is always provided with the invoice.

It all starts with a call or a meeting for a free consultation. Virteffic take time to get to know you and the demands of your business so that we can find a solution to provide the support you need to do what you do best. After our consultation, Virteffic will summarise what we discussed and provide a detailed proposal of what services Virteffic will be able to offer together with fee estimate for your consideration. Once agreed, we will provide our service agreement (or use yours if preferred). At your discretion, we can also enter into a Non-Disclosure Agreement.

Virteffic can tailor the services to suit your needs. We can take care of virtually anything

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Virteffic Limited (“Virteffic“) is not regulated or licensed under the Financial Services (Jersey) Law 1998, as amended (the “Financial Services Law“). Accordingly, Virteffic does not provide any regulated services and does not carry on any regulated activities which would require us to be a “registered person” under and defined in the Financial Services Law. Where it is necessary for such a regulated activity is to be carried out, you will be required to use the services of a firm that is registered under the Financial Services Law, to provide such services. Virteffic may provide certain secretarial support and administration services as a virtual assistant, however, the services are of an administrative nature only and your appointed company secretary and/or the directors of your company have full responsibility to ensure the accuracy of the work that Virteffic does for you, to have the final sign-off and to check the work before it is released, published and/or executed.     

Contact Details

If you have any questions  please contact us:

Virteffic Limited

Norowsa

La Vallee de St Pierre

St Lawrence

Jersey JE3 1EG

E: tess@virteffic.com

M: +44 (0) 7797716461

W: virteffic.com

 

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