Terms

Terms & Conditions

These Terms & Conditions govern the Services outlined in the Agreement, to be performed by Virteffic Limited (“Virteffic”) (referred to as “we,” “our,” “us,” “I,” “mine,” or “me“) for you (the “Client”)(referred to as “you” or “your”). For clarity, the term “you” or “the Client” refers to anyone entering into an Agreement with Virteffic. These Terms & Conditions apply to all Services provided by Virteffic and should be considered alongside any Agreement between Virteffic and the Client.

In case of any inconsistency between these Terms & Conditions and the terms of an Agreement between Virteffic and the Client concerning the Services, the Agreement’s terms shall prevail. The Agreement and these Terms & Conditions are collectively referred to as the Contract.

The commencement of Services provision by Virteffic (including during any trial period) constitutes our offer to supply the Services in line with these Terms & Conditions. The Client’s agreement to use the Services constitutes acceptance of these Terms & Conditions.

By entering into the Agreement with Virteffic, the Client agrees or is deemed to have agreed with Virteffic that these Terms & Conditions will apply to the entire business relationship between the Client and Virteffic.

Interpretation

In these Terms & Conditions, the following capitalised words and expressions shall have the following meanings, except where otherwise defined in an Agreement or where the context otherwise requires:

Applicable Law	means any applicable law, order, regulation, rule, order of court, code or similar in any jurisdiction, as amended, reenacted or modified from time to time and the law governing these Terms & Conditions;
Agreement	means any agreement between Virteffic and the Client to which these Terms & Conditions apply;
Clause	means a numbered clause of this Agreement;
Client (or “you” or “yours”)	means the person, company, firm or organisation to whom Virteffic agrees to provide the Services in accordance with the Agreement and these Terms & Conditions;
Confidential Information	means all information that a Party discover because of or through the relationship created between the Parties under the Agreement and which is about or relating to the business of each Party (including information of the business, affairs, customers, products, developments, operations, processes, pricing, networks, trade secrets, design rights, know-how and financial information, products, services, service levels, customer satisfaction, proposed services and products and pricing) or the people connected to the Party (including the directors or partners, investors, staff, suppliers, customers, clients, prospects and contractors) but excludes information that is openly published by such Party, or information that is publicly available without breach of our confidentiality obligation;
Compliance Rules	means the legal and regulatory framework applicable under the Applicable Law governing, directly or indirectly, the provision of Services by Virteffic, the Client, or any internal compliance procedure, policy or guideline as defined by Virteffic and any anti-money laundering or (counter) terrorist financing act or similar regulation and as such legal and regulatory framework may vary from time to time;
Contract	means the Agreement together with the Terms and Conditions;
Fees	means all fees payable by the Client to Virteffic as set out in the Agreement, or as otherwise agreed in Writing;
Fee Schedule	means the fee schedule included in the Agreement, setting out the Fees that Virteffic may charge for the Services, or as otherwise agreed in Writing;
including	shall not imply any limitation on the generality of the concept or thing of which examples are being given;
Losses	includes, but is not limited to any loss, cost, charge, expense, payment, interest, demand, claim, proceeding, suit, penalty, damages, legal fees, liability, obligation, detriment, adverse judgment, order or other sanction, any loss of anticipated profits, goodwill, reputation, business receipts or contracts, or Losses or expenses suffered or incurred, directly or indirectly, by a Party of this Agreement;
a Person	includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
Personal Data	has the meaning as defined in the Data Protection (Jersey) Law 2018;
Process	when applied to Personal Data, will include (without limitation) the collection, organisation, recording, storage, altering, using and disposal of Personal Data;
Party or Parties	refer to the parties to the Agreement;
Primary Provider	the individual from Virteffic that will be the main contact and provider of Services as identified in the Agreement, and unless specified shall be Terese (Tess) Price;
Proposal	means any proposal provided by Virteffic to the Client setting out the services and fees that Virteffic is willing to offer to the Client, before such terms are formally confirmed and documented in the Agreement;
Schedule	means a schedule included in the Agreement;
Service or Services	means any service or services rendered by Virteffic to the Client pursuant to or in connection with any Agreement, and the services to be provided by Virteffic to the Client under the Agreement;
Termination Date	unless otherwise agreed in writing in the Agreement , the date on which the terms under this Agreement are completed (including delivery of Services and payment of Fees) or, if earlier, on 1 month following notice is provided to the other Party of the termination of this Agreement in accordance with the Terms & Conditions;
Terms & Conditions or Terms	means these standard terms and conditions;
Virteffic (or “we” or “our” or “us”)	means Virteffic Limited, trading as Virteffic, a company registered in Jersey with registered number 132020 whose registered office is at Norowsa, La Vallee de St Pierre, St Lawrence, Jersey JE3 1EG; and
in Writing	shall be construed as written or represented by any means reproducible in writing, including any form of print, email, facsimile or photograph or represented by any other substitute or format for storage or transmission for writing or partly one and partly another.
The headings and titles in the Contract are included to make it easier to read but do not form part of the Contract and shall not affect the interpretation or construction of this Contract. References to Clauses and Schedules are, unless otherwise provided references to Clauses of and Schedules to the Agreement.
Words imparting the singular number shall include the plural and vice versa.
References to any gender shall include the other gender and the neuter.

Services

The Agreement outlines the Services to be provided, and mutual agreement in Writing or a revised Agreement is necessary for any amendments to these Services.

We will make reasonable efforts to deliver Services according to the timetable specified in the Proposal and/or Agreement. If we anticipate potential delays, we will inform you promptly. Our ability to meet deadlines relies on your timely provision of all necessary information and resources.

Virteffic, subject to meeting set deadlines, holds absolute discretion in defining normal business hours. Therefore, no additional fees are incurred for work conducted during evenings and/or weekends unless explicitly outlined in the Fee Schedule.

Unless stated otherwise in the Agreement, the work for the requested Services is conducted entirely at our premises or at a location of our choosing, at our discretion.

Fees

The Services to be provided are set out in the Agreement. The Client shall pay our Fees, as set out in the Agreement. Our fees are exclusive of GST which will be added where it is chargeable. These fees exclude GST, which will be added if chargeable.

In cases where the Client comprises more than one Person, each Person agrees to joint and several liability for all liabilities of the Client under the Contract. Thus, we have the right to recover the full amount of fees and disbursements from any one or more such Person, with no entitlement to double recovery.

Additional Services

Any additional services, agreed upon in Writing, by email, or through a revised Agreement, are charged according to the terms stipulated in such Agreement. Charges may be incurred at our normal rate for work related to GDPR compliance audits or compliance with external legal body requirements for data disclosure or audit.

Disbursements

While we typically provide all necessary equipment for Services, the Client is responsible for reasonable and documented out-of-pocket expenses. To clarify:

Standard software and equipment incur no additional charges, and certain administrative expenses such as stationary, telephone, internet charges, and consumables will not be billed unless deemed excessive, with prior notification in such cases.
License or usage fees for specifically required software, web domain registration, postage, shipping, courier charges, USBs, printing, and other non-standard administrative expenses are considered out-of-pocket and will be charged as additional disbursements.
In our paper-free approach, if printing or photocopying is required, a non-refundable flat administration fee of 5% of the Fees may be charged to cover internally incurred expenses. Invoices may not include disbursements notified late within the invoice period, which will be invoiced subsequently. Payment of fees and disbursements is due upon presentation of our invoice unless otherwise agreed in writing.

Short Notice

Work is conducted at any business hour at our discretion, with no additional fee for work during evenings or weekends. Virteffic aims to deliver work within a week or as mutually agreed in Writing. For urgent work given less than 36 hours’ notice, a specific work rate may be charged at 200% of the hourly rate fee, confirmed in advance.

Our standard turnaround time for drafting minutes is two (2) weeks from the meeting date (if attending) or upon receipt of the recording/meeting pack. Express service is available upon request (subject to capacity) at a premium fee (2x standard rate), with minutes prepared within one (1) week. Fast Track service, also available upon request (subject to capacity), carries a premium fee (5x standard rate), and the minutes will be prepared within three (3) days. Express and Fast Track services must be agreed upon in advance in writing with the Client.

Fee Increases

Virteffic reserves the right to review fees and hourly rates periodically, at least annually, to account for inflation changes in the cost of doing business, except due to additional regulatory requirements or material additional costs imposed by additional requirements. Clients will receive at least one month’s written notice of any fee increase.

Payment of Fees

We may issue invoices for work and disbursements at our discretion. Virteffic typically invoices promptly after delivering the Services, or on a monthly basis for long-term projects exceeding a one-month term. All amounts owed to Virteffic under the Agreement must be paid by the Client within 14 days of receiving our invoice.

If an invoice remains unpaid for one (1) calendar month after the due date, Virteffic reserves the right to:

Suspend or terminate, with immediate effect, all services provided to the Client, including but not limited to active warranties, hosting, domain name (and nameserver), and email services. Services suspended or terminated due to non-payment (or late payment) will not be reinstated until full cleared payment of the original debt plus all applicable charges and penalties (see below) is received.
Charge interest on overdue accounts at a rate of 5% above the Barclays Bank Plc base rate (as published on https://www.barclayscorporate.com/interest-rates/barclays-base-rates/) from the date the account became due until payment is received. This does not prevent Virteffic from pursuing payment at any time after the due date, and it is in addition to and without prejudice to any other rights Virteffic may have. Virteffic reserves the right to charge the Client for legal or collection charges incurred in obtaining payment through a third party or Court proceedings.

Payment should be made by bank transfer to our HSBC or Santander account, as detailed on the invoice.

In this business-to-business arrangement, no worker’s rights to statutory holiday apply between Virteffic and the Client. Virteffic assumes responsibility for its workers’ holiday and will maintain records of workers’ leave for inspection by any enforcing body.

Virteffic will deduct and pay over any required tax and social security under any tax obligation imposed on them. In case of a dispute over tax payment responsibility, Virteffic will provide relevant receipts and paperwork to assist the Client in reducing or resisting such demands.

Time-based bookings are charged in 15-minute units (e.g., 1 hour consists of 4 units), with fees subject to a minimum one-hour charge on days when work is required.

Virteffic reserves the right to charge for work even if the matter does not proceed to completion or if the Client withdraws or changes instructions.

Any costs incurred for work up to the date of written cancellation will be charged, and Fees will be charged in full as per the Agreement up to the Termination Date. No reduction or refund is offered for unused hours. All fees, disbursements, and expenses paid in advance are non-refundable.

Virteffic reserves the right to rectify defective work by reprinting and is not liable to refund. The Client receives a thirty (30)-day warranty period for accepted Services. During this period, Virteffic will correct all errors or omissions identified within the Services, aiming to address reported issues within five (5) working days unless mutually agreed otherwise.

Virteffic will not agree to remedy issues if the Client opts to have the work redone by a third party.

Client's Obligations

The Client acknowledges that the service provider is not an employee, and the relationship is one of collaboration and professional equality, with an expectation of mutual professional respect, courtesy, and consideration. Due to the virtual nature of the relationship, the Client recognizes the significance of communication, especially via email, and commits to responding to inquiries, requests, and communications from Virteffic in a timely manner.

The Client undertakes to furnish Virteffic with all necessary information, documentation, data, systems, and cooperation reasonably required to facilitate the provision of Services and fulfill its obligations under the Agreement. This shall be done at the Client’s own expense, in advance, or with sufficient lead time to enable Virteffic to provide the Services. If any decision, approval, consent, or other communication is required from the Client for the ongoing provision of Services, the Client agrees to provide such communication in a reasonable and timely manner.

It is essential to note that Virteffic relies on the Client to provide accurate, complete information and assistance promptly. The Client must inform Virteffic as soon as possible if any event occurs that renders previously provided information incorrect, inaccurate, or incomplete. In the event that the performance of Virteffic’s obligations under this Agreement is impeded or delayed by any act or omission of the Client, its agents, subcontractors, consultants, or employees, Virteffic shall be entitled to an extension of time equal to the delay caused by the Client, without prejudice to any other rights or remedies.

The Client acknowledges that the accuracy of information supplied to Virteffic is solely the responsibility of the Client. Virteffic is not liable for the results of Services performed based on inaccurate, incomplete, or untruthful information provided by the Client. Virteffic shall not be held responsible for any delays, losses, or other claims resulting from information or instructions supplied by the Client that are incomplete, incorrect, inaccurate, illegible, out of sequence, or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client.

The Client is responsible for retaining duplicate copies of all documents, material, and data provided, at their own expense, and insuring against accidental loss or damage. Virteffic bears no liability for any such loss or damage, regardless of the cause.

While Virteffic endeavors to ensure the accuracy of the work performed, the final sign-off responsibility rests with the Client. It is the Client’s obligation to review the work before its release, publication, and/or execution.

Duties, Representations and Warranties of the Client

You warrant and represent that you are currently in compliance with the Applicable Law and the Compliance Rules as of the date of the Agreement. Furthermore, you affirm that your assets are not derived from or otherwise connected with any illegal activity. Both parties commit to complying with all applicable laws throughout the term of the Agreement.

It is your responsibility to ensure that you provide Virteffic with any necessary information, documentation, or cooperation in a timely manner for the provision of its Services. You also warrant and represent that any information or documentation provided by you or on your behalf to Virteffic is true, accurate, up-to-date, and complete at the time of submission. Virteffic is entitled to rely on the material accuracy and completeness of all such information or documentation.

You further warrant and represent that, if required, you are responsible for obtaining and maintaining all necessary licenses, consents, and/or permissions. It is your obligation to comply with all relevant legislation related to the receipt of the Services. You agree not to undertake any activities or request Virteffic to undertake any activities that would require a license, consent, or approval in any jurisdiction without obtaining such license, consent, or approval beforehand. Additionally, you will not engage in activities that would breach any conditions contained in such licenses, consents, or approvals.

Duties and Responsibilities of Virteffic

Our responsibilities to the Client involve delivering the Services, as defined in the Agreement. We commit to taking all reasonable steps to ensure that the Services are completed according to any timetables or targets agreed upon in the Proposal and/or the Agreement.

However, it is important to note that we are not obligated to undertake any action or refrain from any action that we believe conflicts with the Compliance Rules or may harm Virteffic’s lawful interests, including our reputation.

Compliance with Laws and Regulations

The provision and receipt of the Services are governed by the Applicable Law. The Client acknowledges that Virteffic may take necessary steps to comply with Compliance Rules and the Applicable Law. It is understood that due diligence and verification exercises are prerequisites for providing Services, and we are not obliged to deliver (or continue to deliver) Services until such processes are satisfactorily completed.

You agree to promptly provide, upon request and within any deadlines required to comply with the Applicable Law, information and documents necessary for us to ensure compliance in delivering Services. Reasonable costs or expenses incurred by Virteffic in this regard are payable by the Client.

Each of Virteffic and the Client represents, warrants, and covenants not to engage in any act contravening Compliance Rules or involving unlawful activities.

To the extent permissible by applicable law, you will promptly notify us of any litigation, regulatory action, or events affecting your status. You undertake not to cause or permit actions resulting in civil or criminal liability or reputational damage to us, and not to be involved directly or indirectly in unlawful activities.

Regulated Status and Services Virteffic Will Not Provide

Virteffic is not regulated or licensed under the Financial Services (Jersey) Law 1998, as amended (the “Financial Services Law“). Consequently, we do not provide regulated services or engage in activities requiring us to be a “registered person” under the Financial Services Law. If a regulated activity is necessary, you are required to engage a firm registered under the Financial Services Law to provide such services.

While Virteffic may offer secretarial support and administration services as a virtual assistant, these services are solely administrative. Your appointed company secretary and/or directors have the responsibility to ensure the accuracy of Virteffic’s work, provide final sign-off, and review work before release, publication, or execution.

Services provided by Virteffic do not include legal, tax, structuring, commercial, financial, auditing, brokerage, actuarial, banking, investment management, information technology, technical, insurance, fiduciary, or any other regulated services on behalf of the Client. The Client is responsible for obtaining and adhering to professional, legal, accounting, and tax advice to ensure compliance with applicable laws, including tax and withholding laws, as well as contractual obligations. Any discussions with Virteffic are for general information purposes only, and the Client may not rely on the content of these discussions as legal, tax, or accountancy advice or as investment advice generally.

Limitation of Liability

Virteffic commits to providing the Services with reasonable care and skill.

The Client agrees not to bring any claim against Virteffic or any of our directors, officers, or employees personally, in connection with the Services performed or not performed by Virteffic.

To the fullest extent permitted by the Applicable Law (and in the absence of fraud, willful default, or gross negligence as determined by the final judgment of a competent court), neither Virteffic nor our directors, employees, officers, agents, or subcontractors will be responsible and/or liable for:

any direct, indirect, or consequential Losses suffered or incurred by the Client or its affiliates at any time from any cause whatsoever arising out of any act or omission on the part of Virteffic in connection with the Services provided and/or Virteffic’s duties under the Agreement;
any loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Virteffic or its officers; or
any error of judgment or damage, loss, claims, proceedings, demands, liabilities, costs, or expenses whatsoever or howsoever suffered or incurred by the Client or any other person at any time as a result of or, directly or indirectly, in connection with the Agreement or the provision of Services by Virteffic under these Terms and Conditions.

Nothing in these Terms & Conditions shall be interpreted as excluding or restricting any legal liability on us or others where liability cannot legally be excluded or restricted.

Virteffic’s aggregate financial liability shall be limited to the amount paid out in the relevant case, if any, under Virteffic’s professional indemnity insurance, plus the amount of the deductible (own risk) that is not for the account of the insurers under the policy condition. In the event and to the extent that no monies are paid out under Virteffic’s professional indemnity insurance for whatever reason, Virteffic’s liability shall in no circumstances exceed the fees paid for the three-month period of Services immediately preceding the event giving rise to such liability.

Proper Instructions

We are authorized to act on and entitled to rely on the consent, approval, and authorization of the Client (including any director or officer of the Client or any other person who has been duly authorized, or for whom we have reasonable cause to believe has been duly authorized), whether in writing, verbally, over the telephone, or through any means of electronic transmission (including email, instant messaging, any client service portal, or other internet-based communication), and shall not be liable for acting upon any such consent, approval, or authorization.

Neither Virteffic nor any employee or officer of Virteffic shall incur any liability in respect of any action taken or not taken by us in good faith in reliance upon such instructions. The Client irrevocably indemnifies Virteffic and its employees and officers against Losses suffered or incurred by any of them resulting from any action taken or not taken by us in good faith.

We shall not be required to perform any Services unless we have received proper instructions from the Client, and we reserve the right to request that instructions received by telephone be confirmed in writing.

We may refuse to perform any or all of the Services if, in our sole unfettered discretion, doing so would constitute an unlawful or regulatory offense.

Third Party Rights

No person who is not a Party to the Agreement shall have the right to enforce any term of the Agreement that expressly or by implication confers a benefit on them without the prior written agreement of both Parties. Such agreement should specifically refer to this clause. This provision does not affect any right or remedy of any person that exists or is available otherwise.

Severance

If any provision of this Agreement is deemed invalid or unenforceable, that provision shall be removed, and the remaining provisions shall remain in effect.

Indemnity

The Client and/or its affiliates shall fully indemnify and hold harmless Virteffic, to the fullest extent permitted by law, from any and all claims, liabilities, Losses, costs, and expenses arising directly or indirectly in connection with the performance by or on behalf of Virteffic of the rights and/or obligations under the Agreement and/or the rendering of any Service. This indemnification includes claims suffered or incurred by Virteffic, its employees, and/or officers in connection with the provision of Services, excluding claims resulting from negligence, willful misconduct, or fraudulent behaviour (as determined by the final judgment of a competent court).

Waiver

Our failure to exercise or delay in exercising any of our rights or remedies provided by these Terms & Conditions or by law shall not constitute a waiver of those or any other rights or remedies. A waiver by us of any breach or default by you of these Terms & Conditions shall not constitute a waiver of any other breach or default and shall not affect the other clauses of these Terms & Conditions. It will not prevent us from subsequently requiring compliance with such waived obligation. Unless specifically provided otherwise, the rights and remedies provided by these Terms & Conditions and arising under the Agreement are cumulative and not exclusive of any rights or remedies provided by law.

Confidentiality and Security

You may need to share Confidential Information with us, which can include business information or information about individuals (covered in the Data Protection and GDPR Clause below). We will only use the Confidential Information you provide to perform the Services outlined in the Agreement or, if required, to disclose it by the Applicable Law. We may retain some Confidential Information to maintain a record of the services rendered for you. All information handling will comply with our Privacy Policy.

A confidentiality clause typically constitutes part of our Agreement, which must be fully executed before the provision of any Services. This provision remains effective even after the termination of all Agreements. Virteffic is also willing to enter into a non-disclosure agreement upon the Client’s request.

Each party shall treat any Confidential Information received from the disclosing party, whether marked as confidential or not, as strictly confidential. Without the disclosing party’s prior written consent, such Confidential Information shall not be disclosed to any third party. We are authorised to answer any questions and provide any information or documentation available regarding the Client:

To any tax or other governmental authority if there is a statutory obligation to do so.
To any regulatory or self-regulatory body authorised to control compliance with the Applicable Law.
In accordance with the Compliance Rules.
If Virteffic reasonably believes it is necessary or desirable for compliance with any applicable law or regulation or for defending the Client or Virteffic against any complaint or claim, whether on a statutory law, contract law, tax law, or criminal law basis.

To facilitate efficient communication, we may use unencrypted email unless you expressly instruct otherwise, either generally or for highly confidential messages. The Client must notify Virteffic in advance of the commencement of any Services if a specific safe and secure system for sending confidential documents and information (or correspondence in general) is required. We do not accept liability for data that is not securely transmitted to us.

Records

The Client agrees that Virteffic may retain copies of any documents, papers, or other materials, particularly any documentation required under Compliance Rules, in both physical and electronic forms, related to any Service for archival purposes under applicable professional standards and in accordance with the Applicable Law. Note that temporary backups may be created and maintained to ensure the continuity of service.

Virteffic retains the right to destroy such documents and files after the statutory period specified under the Applicable Law, which obligates Virteffic to retain the mentioned documents and files, has lapsed.

If you instruct us to securely store data in our software or systems for a duration exceeding six weeks after the Termination Date, we reserve the right to impose a custody fee for this storage and security at a rate of £500 per year, or an amount specified in the Agreements.

Data Protection And GDPR

While providing the Services and fulfilling its obligations under this Agreement, Virteffic may need to process information that constitutes Personal Data.

By instructing Virteffic to provide our Services, the Client:

Acknowledges that Virteffic may process such Personal Data in accordance with any data protection legislation applicable to us and our privacy policy.
Warrants and undertakes that the Client has obtained the requisite consent to enable all such personal data to be used, disclosed, and otherwise processed by us for the purposes of performing the Services and any compatible supporting functions.

Virteffic will maintain the strict confidentiality and process all Personal Data related to the Client, including directors, employees, contractors, consultants, and, where applicable, family members, strictly in accordance with the Data Protection (Jersey) Law 2005 and our Privacy Policy.

Electronic Communication

Virteffic primarily utilises electronic communications and the internet to provide the Services. There is no guarantee that electronic communications between Virteffic and the Client will be secure, not intercepted, virus-free, timely, or successfully delivered. Virteffic shall not incur any liability resulting from or in connection with the use of e-mail or instant messaging communication as means of communications, and shall not be liable to the Client if, due to circumstances beyond Virteffic’s reasonable control, such electronic communications are intercepted, delayed, lost, destroyed, corrupted, not received, or received by persons other than the intended addressees.

Virteffic shall not incur any liability in connection with the issuance or implementation of instructions given by email, instant messaging, or telephone communication, provided that Virteffic has:

Acted in accordance with the contents of any such instruction.
Has adhered to its obligations under the Agreement.

Passwords

Any passwords you provide to us are for our exclusive use. We will report any password changes required by site security and ensure you have up-to-date access. We will not share this access with any individual, including our associates. You will provide additional passwords and access if additional team members are authorised to use your systems.

Log-ins

Where you wish us to access systems that contain information identifying living individuals, you should provide us (at your own expense) with a unique log-in to your existing software platforms and systems.

Force Major

Virteffic shall not be liable to the Client or deemed to be in breach of this Agreement due to any delay or failure in performing Virteffic’s obligations regarding the Services. This exemption applies if the delay or failure results from a seriously disruptive event occurring at our offices or within our systems, or due to any cause beyond our reasonable control, including, but not limited to, fire, flood, storm, earthquake, wars, or riots.

If such reasons persist, preventing the performance of the relevant party’s duties and obligations for more than 60 days, the parties shall engage in consultations to determine the appropriate course of action.

Entire Agreement

This Agreement constitutes the entire agreement and understanding between the parties hereto concerning the matters covered herein. It supersedes all prior or contemporaneous negotiations, commitments, agreements, and writings related to the subject matter hereof. Any such prior negotiations, commitments, agreements, and writings are rendered void, having no further force or effect. The parties involved in any such prior negotiation, commitment, agreement, or writing shall no longer possess rights or obligations thereunder.

Complaints

Virteffic strives to deliver the highest quality of service to the Client. We trust that you will not encounter any issues. In the event of concerns, complaints about our Services, or disagreements regarding fees and/or disbursements, we encourage open discussion to promptly address and resolve such matters. Written communication is preferred for any formal complaint. It is important to note that once work has been signed off as complete, any additional changes will be subject to separate charges.

Insurance

Virteffic is insured under Professional Indemnity and Directors & Officers Liability Insurance with Hiscox Insurance, providing coverage up to £250,000. If additional insurance is required, we are willing to arrange it, with the understanding that the Client will cover the extra cost. Typically, this incurs an annual charge, and refunds may not be feasible if our services are not utilised for the entire insurance year. Current certificates of cover and policy terms are available upon request.

Health and Safety

While responsible for our health and safety at our premises, when working at your premises, the Client must ensure our coverage under their Health and Safety policy.

Non-Exclusivity and Conflicts of Interest

Virteffic retains the right to offer services similar to those outlined in this Agreement to any other individual, entity, or corporation. We may engage in activities for other clients, including those whose interests may be in potential conflict with yours, while strictly adhering to the confidentiality clause outlined below. The Client acknowledges and agrees that Virteffic has the entitlement to pursue, apply for, accept, and fulfill contracts to provide services to other entities.

Governing Law and Jurisdiction

This Contract shall be interpreted with Jersey law and both Parties agree to be bound by the jurisdiction of the Courts of the Island of Jersey.

Notices

Any notice or communication required under this Agreement shall be in writing and can be delivered in person, sent by email, recorded delivery, or through a commercial courier to the other party at its registered office or usual place of business, or to any other person or address subsequently communicated by one party to the other.

The following provisions apply to notices:

If sent by email, the notice is considered received upon receipt.
If delivered personally, the notice is considered given at the time of delivery.
If delivered by recorded delivery or commercial courier, the notice is considered given on the date and time the courier’s delivery receipt is signed.

This condition does not apply to serving any proceedings or other legal documents in any legal action.

Notices to the Client should be directed to the contact details specified in the Agreement.

Notices to Virteffic should be sent to the following address or email, or any other address or email address communicated in writing:

Virteffic Limited
Norowsa
La Vallee de St Pierre
St Lawrence
Jersey JE3 1EG

Email: tess@virteffic.com

Amendments to these Terms & Conditions

We may update these Terms & Conditions from time to time, including during the course of the provision of the Services, without your prior consent. These Terms & Conditions and any future variations will be published on our website, https://virteffic.com/terms by way of public notice to all current and prospective Clients. On the basis of such publication you shall be deemed to have agreed to these Terms & Conditions and all such variations. We advise you to check this page regularly to ensure you are happy with any changes to these Terms and Conditions.

Contact Details

If you have any questions, please contact us:

Virteffic Limited

Norowsa

La Vallee de St Pierre

St Lawrence

Jersey JE3 1EG

E: tess@virteffic.com or

info@virteffic.com

M: +44 (0) 7797716461

W: virteffic.com

Virteffic Limited
Virtual Assistants | Secretarial Support & Administration Services | Jersey, Channel Islands

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Virteffic Limited (“Virteffic“) is not regulated or licensed under the Financial Services (Jersey) Law 1998, as amended (the “Financial Services Law“). Accordingly, Virteffic does not provide any regulated services and does not engage in any regulated activities that would necessitate us to be a “registered person” as defined under the Financial Services Law. In cases where a regulated activity is required, you will need to engage the services of a firm that is registered under the Financial Services Law to provide such services. Virteffic may offer certain secretarial support and administration services as a virtual assistant, however, the services are of an administrative nature only. Your appointed company secretary and/or the directors of your company have full responsibility to ensure the accuracy of the work that Virteffic does for you, to have the final sign-off and to check the work before it is released, published and/or executed.